Support
We're here to help. Find answers below or reach out to us directly.
Contact Support
For any issues, questions, or feedback about our apps, email us at:
We typically respond within 48 hours.
Frequently Asked Questions
How do I report a bug?
Please send an email to mail@omniorbit.space with the following details:
- App name and version
- Your device model and OS version
- Steps to reproduce the issue
- Screenshots or screen recordings (if possible)
The app is crashing. What should I do?
Try these steps first:
- Make sure you have the latest version from the App Store or Google Play
- Restart your device
- Reinstall the app
If the issue persists, please contact us with details about when the crash occurs.
How do I restore my purchases?
On iOS, go to the app settings and tap "Restore Purchases." On Android, purchases are automatically restored when you sign in with the same Google account. If you still have issues, contact us with your purchase receipt.
Is my data private and secure?
Yes. We take your privacy seriously. We only collect data necessary to improve the app experience. Read our full Privacy Policy for details.
How do I request a new feature?
We love hearing your ideas! Send your feature suggestions to mail@omniorbit.space and we'll consider them for future updates.
Which devices and OS versions are supported?
Our apps support iOS 15+ and Android 8.0+. For the best experience, we recommend keeping your device updated to the latest OS version.